|
Q. Can this program be used with multiple stores?
A.
The multistore version of the software supports upto 3 stores.
Q. How do I create DSN?
A.
The steps involved in creating a DSN are listed in the readme file in the
Intellishipper directory.
Q. What shipping softwares
does IntelliShipper support?
A.
The Intellishipper software supports shipping through UPS Worldship, Fedex
ShipManager and Airborne (now DHL) Libra software.
Q. Can I print invoices/packingslip/full order
slips for all or selected orders?
A.
The IntelliShipper software allows
you to print invoices, packing slips and full orders in two different formats:
the yahoo format and the Intellishipper format.
Q. Can the program be used from network?
A. The
Intellishipper software is licensed per desktop. This means for every
desktop where it is installed you need to buy a different license. At the
same time, if the computer that has your label printing software is on the
network, Intellishipper allows you to send the shipping information
between the two machines.
Q. I get an email from
throw-away@store.yahoo.com with some errors in the
email I submitted through intellishipper and tracking numbers do not get
updated.
A. 1. In the uploadfiles
directory, open the UpdateTracking.txt file. Copy the content of this file and
send it using your mail program to
tracking-update@store.yahoo.com.
2. Try to submit 10 or less orders from Intellishipper "Shipped Orders" screen.
Q. In Airborne Libra, the leading zeros in the zip
code field are omitted.
A. Please make sure that the csv feed
created for Libra is not opened using Microsoft Excel. If you
have to open this file, use notepad.
Q. Does deleting the orders in Intellishipper
delete the orders from the yahoo site?
A. No, deleting an
order from intellishipper removes it from the intellishipper database but
does not affect the order on the yahoo server.
|